Course info

Course Overview



Do you want to be prepared for the challenges of the changing labour market?

Do you want to better understand and apply skills related to emotional awareness, active listening, reflection, coaching skills, peer coaching and powerful questioning?

Do you want to explore tools for handling Labour Market Information (LMI) and the digital agenda?

This course has been devised as part of the European EmployID project, for Public Employment Services (PES) practitioners and careers professionals. Our 5 lessons will run over a period of 6 weeks with an estimated workload of 3.5 hours per week; the total workload is expected to be 17.5 hours.

What to expect in each Week?

The first lesson in week 1 is a short introduction to the course: 

Intro to the Course

The content starts in Lesson 2; you can go straight there from this link and then find the different units by clicking NEXT at the end of each unit or by following the links below:

Intro to Lesson 2 

Unit 1

Unit 2

Unit 3

Unit 4

Unit 5 

Week 2  

Intro to Coaching and Peer Coaching 

Unit 1 What is Coaching?

Unit 2 EmployID Peer Coaching

Unit 3 Core Skills

Unit 4 Coaching Practice

Unit 5 Reflection

Week 3 and 4

Intro to A New Digital Era

Unit 1 International Perspective

Unit 2 The Future of Work and Skills

Unit 3 Digital Jobs, Digital Workforce

Unit 4 Digital Jobseekers, Digital Employers

Unit 5 Reflection and Further Resources

Week 5

Intro to Labour Market Information

Unit 1 Why is LMI important?

Unit 2 Where can we find LMI?

Unit 3 Using LMI in practice

Unit 4 Reflection

Week 6

Unit 1: Reflection Tools & Techniques

Unit 2: Reflective Writing

Unit 3: Other Reflective Tools & Techniques

Unit 4: Facilitation & Moderation of Reflection

Unit 5: Reflection on what we learned so far

Unit 6: Wrap-up of the MOOC

Learning Objectives

The course gives you the opportunity to:

  • make sense of how the world of work is changing
  • recognise the importance of the digital agenda 
  • understand coaching techniques
  • recognise the importance of Labour Market Information (LMI) and Sectoral Knowledge
  • share knowledge, ideas and experiences with colleagues
  • reflect individually and collectively on what you have learned
  • think about how careers and work identities will change in future (including your own!)

We hope that you enjoy the course. You can use the "conversations" on each step to leave your feedback on the course content and to share your thoughts with others. 


Participants are expected to actively participate in the course via discussions and reflection; the course is designed as a collaborative learning effort.  

The course is offering text and pre-recorded videos each week together with work-based activities for the participants, opportunities for individual and collective reflection, discussions of key topics. 

Participants will get first insights into the presented topics and gain awareness for the changing world of work. They will be able to apply methods and strategies for coping with the challenges of the labour market in their daily work. 

More in-depth studies of the individial topics will be offered to follow-on. 

Certification and Additional Info

Open Badges

Use of content and licenses

The content of this course is subject to the Creative Commons copyright licenses: Attribution-ShareAlike

Course Structure

  • Lesson 1 - Maximise your MOOC experience - top tips
  • Lesson 2 - Introduction: the changing world of work from your professional perspective
  • Lesson 3 - Coaching & Peer Coaching
  • Lesson 4 - A New Digital Era
  • Lesson 5 - Labour Market Information (LMI)
  • Lesson 6 - Reflections and further options


Barbara Kieslinger

Dr. Barbara Kieslinger is the project coordinator of EmployID, a European project on professional identity transformations in Public Employment Services. Barbara holds a PhD in Livelong Learning from the Alpen Adria University Klagenfurt. Her research work is currently focusing on social networking in educational contexts, the use of of social media in knowledge transfer, innovative pedagogical approaches and the relation between technological and social innovations in the field of education. Barbara has extensive experience in international research management and networking activities. She has coordinated many eLearning project, has taken a leading role in related Networks of Excellence and forms regularly part of conference program committees, such as EC-TEL, iKnow or JTEL.